Do you want to learn why word of mouth and referrals will never go out of style?
Watch this interview with Greg Gunther of Your Business Momentum, where we’ll discuss:
– Why the tagline for Your Business Momentum says Results, Not Recommendations
– How to ask for a referral and how to do it correctly and without making the client feel uncomfortable
– What are the trigger moments you can create for your clients that they’ll tell their friends about?
00:00 Introducing Greg Gunther
05:00 The story behind “Results, Not Recommendations”
07:00 Why business owners find it challenging focusing on the right actions that produce results
09:45 Identifying what’s important for business owners
10:50 How do you ask for a referral without making the client feel uncomfortable
12:50 Why a lot of people don’t refer
14:23 Tips for systemizing referral requests – nurture program
16:36 Knowing when in the relationship to ask for referrals
19:30 Why NPS is a good customer success tool
21:00 Why and how Your Business Momentum uses case studies for marketing
27:00 Why word of mouth is more important now in today’s environment
29:00 Ways to thank referrers
33:00 One trend that Greg is paying attention to right now
38:00 Resources Greg recommends for leadership and business
41:55 Things that Greg does for mental health
About Greg Gunther:
Greg is a business coach and his experience as a business owner puts him in the position to be able to help small and medium business owners gain back time, freedom, and achieve real results. Greg works with business owners to help make them redundant and build businesses that investors are willing to pay top dollar for.
Adding to the knowledge gained from working with businesses over the last three decades, Greg’s role has now grown to become a certified SYSTEMologist.
Greg believes that the true and lasting value of any business can be found in the maturity and efficiency of their business systems, their ability to replicate best practices and consistently produce desired results.
Got a question for Greg? Drop it below
#authenticinfluence #b2b #podcast